1. Booking request
You can submit your booking request using our booking form. For rapid processing please make sure you filled out all the corresponding fields.
Having checked the availability we will send you a confirmation e-mail. Upon receiving the confirmation, your booking request becomes binding.
2. Travel contract
As soon as we have your flight information, we adjust the travel programme to your arrival/departure dates. Upon request we can book for you additional nights in the same hotel. Having cleared all the details, we mail you the adjusted travel programme, our GTRs and the contract. You can send a photo-/scan copy of the signed travel contract back to us via e-mail. Upon receiving a copy of your signed contract from you, the booking becomes binding.
With conclusion of the travel contract 20% of the total travel price becomes due within 14 days, unless your contract provides any other payment term. The remaining sum is due no later than four weeks prior to the travel start. For further details on payment and travel regulations please check our GTRs.
Payment by bank transfer
You will receive our bank account details together with your travel contract.
Please note that depending on the terms of your bank institute transaction fees may occur. Any international transaction fees are to be borne by the client. The fees for an international bank transaction outside of the EU is not standardised, therefore, the amount of any possible costs may differ depending on the bank and the sum to be transacted.
It is important that the sum booked on our bank account is identical with the sum given in your contract/bill for it to be correctly asigned to your balance!
You can cancel your journey any time. Please note the regulations for contract withdrawal:
30% of the travel price is due in case of cancellation within the time period from 44 to 21 days prior to the start of the journey
60% - from 20 to 15 days
90% - from day 14 or later.
For further details please check our .
We would recommend you to conclude a travel cancellation insurance.
Carrying out the journey
As a local tour operator we are always aware of the latest developments in tourism and ensure a thorough planning and conscientious realisation of your journey. We are gladly at your service round the clock during your journey.
We chose hotels and family-run guesthouses on the basis of a close examination, we give our guides an extensive and regular training, our drivers have a decades-long experience. We use company vehicles and minibuses whenever possible.