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Frequently asked questions

Registration for a travel offer

Registration for a travel offer with a fixed date can be submitted via e-mail or our registration form. Upon receipt of any of those (e-mail, registration form) the booking becomes binding.

All our travel offers can also be booked as a private journey to the dates of your journey (see: private journeys).

Private journey

All our travel offers can also be booked as a private journey for the dates of your choice.

After you have bindingly registered for a desired travel offer, we can, upon your request, add your journey to our travel calendar and promote it on our website to attract more participants. The major advantage for you is that we offer our fixed-date calendar-journeys for a bargain price regardless of the final number of participants.

Carrying out a journey

We ensure thorough planing and conscientious execution of your journey. As a local tour operator we are always aware of the latest developments, have the fullest information and are gladly at your disposal around the clock throughout your journey.

We select hotels only after personal examination. Our guides are trained by ourselves, drivers have decades-long experience.

Level of difficulty

Our tours are constantly tested in practice, therefore, we are confident that most of them can be easily mastered by elderly and inexperienced travellers too. To make a better self-assessment possible, we have classified all the tours according to their difficulty between level 1 (very easy) to level 5 (extremely challenging):


1: Suitable for everyone

Contains driving routes along well arranged roads and sightseeing along paved paths.
Shoes: comfortable running shoes with a profiled sole

2: Effortless

Contains driving routes partially off-road, requires surefootedness and enjoyment of nature. Short hikes up to 2 hours.
Shoes: comfortable running shoes with a profiled sole


3: Medium difficulty

Relatively long hikes along unpaved paths, requires healthy physical condition, surefootedness and hiking experience.
Shoes: comfortable, ankle-hight running shoes with a profiled sole.  

4: Challenging

You need very good physical condition and stamina. Strenuous pass-crossing in a difficult terrain (e.g. Tusheti) and hikes up to 10 successive hours.
Shoes: comfortable hiking boots with a profiled sole

5: For professionals only

You need an excellent physical condition and stamina, "mountain experience", team spirit and readiness to adapt to the required safety precautions.
Shoes: hiking boots and mountain boots, crampons 

Number of participants

We place a high value on a pleasant and cosy atmosphere, therefore, we carry out our fixed-date journeys in small groups, approx. 6-12 people. 

Is flight included in the price?

Flights ar NOT included in the price. All our travel offers are meant from/to Tbilisi Airport. Being a local tour operator with our office in Tbilisi we can not book flights for our guests at present. Please make use of internet search machines to find a flight best suitable for you. 

As soon as we have you flight details, your travel offer will be adjusted to the arrival/departure dates. Upon request we can book for you additional nights in the same hotel.

Travel cancellation

You can submit your written cancellation any time. Please note our contract withdrawal regulations:

30% of the travel price is due in case of cancellation between the time period of  44 to 21 days prior to the start of the journey
60% - between the time period of 20 to 15 days
90% - 14 days or later

For further details please check our GTRs.

We recommend you to conclude a travel cancellation insurance.

Travel security note

As a local tour operator with our office in Tbilisi, unfortunately it is not possible for us to issue a travel security note. The required legal basis simply does not yet exist in Georgia.

Accommodation

We put a great value on quality and cosiness, therefore, we select hotels and accommodations after careful examination. We prefer family-run hotels over the international hotel chains and pay great attention to the convenience in context of service, equipment (WLAN etc.) as well as traditional flair.

Our standard travel offers contain accommodation in 3-star hotels. In rural regions we will very likely stay in family-run hotels/guesthouses with a slightly lower standard (rooms with own bathroom and shower). For private journeys accommodation in high standard/luxury hotels in cities is of course possible.

Hotels in Georgia

Can I book a half double room?

The travel price per person applies to accommodation in a double room. Unfortunately, we can not offer a half double room for single travellers, since we can not guarantee to find you a room companion.

As single room availability is limited in rural regions, we recommend an early reservation.

Tour guide

You will be accompanied by a GEORGIA INSIGHT guide throughout your journey. Our guides are certified and stand out for their commitment and enthusiasm for their work. They have very good language skills and excellent knowledge of the country.

our team

Tips

Our guides and drivers receive a fair salary. Nevertheless a small tip will be gladly accepted. You are free to decide on your own whether or not you tip your guide, driver, waiter etc. according to your satisfaction with the quality of service.

For the one-time payments, such as restaurants and taxis 10% of the bill is quite reasonable.

Feedback

We would be happy to have a short feedback from you for our guestbook. Your comments give our future guests the opportunity to gain information about our work in advance. 

Guestbook

Besides, we are always grateful for any hint and suggestions. Please feel free to contact us for any questions and further clarifications. Write us a message a message